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Security & permissions

Your data is safe. No compromises.

European hosting, encryption at every layer, role-based access and a full audit trail. We take care of security so you can focus on your clients.

14 days free · no credit card · GDPR compliant

app.theagencycrm.nl
Your data is safe. No compromises.
GDPR compliant
EU Hosting
AES-256 encryption
Data Processing Agreement
Daily backups
SOC 2-ready

EU Hosting & data sovereignty

Your client data never leaves Europe

All data — from contacts to invoices — is stored exclusively on servers within the European Union. No transfer to third countries, no hidden sub-processors outside the EU. That's not just a GDPR requirement; it's our principle.

  • Servers in Amsterdam and Frankfurt (AWS EU)
  • No data processing outside the EEA
  • Transparent sub-processor list available on request
app.theagencycrm.nl
Your client data never leaves Europe

Encryption & data security

Encrypted at rest and in transit

Data at rest is protected with AES-256 encryption. Every connection runs over TLS 1.3 — no exceptions. Passwords are never stored: only bcrypt hashes. This means even a data breach causes minimal damage.

  • AES-256 for data at rest, TLS 1.3 in transit
  • Bcrypt-hashed passwords, never plaintext
  • Automatic key rotation every 90 days
app.theagencycrm.nl
Encrypted at rest and in transit

Role-based access control

Everyone sees exactly what they need to

Assign roles at organisation, team and record level. Decide who can view leads, edit invoices and export reports. Fine-grained permission management without technical overhead.

  • Admin, manager, employee and client roles
  • Record-level permissions per deal, project or client
  • Team-based visibility for multiple departments
app.theagencycrm.nl
Everyone sees exactly what they need to

Audit logs & compliance

A complete audit trail for every action

Every login, every data change, every export is logged with a timestamp, user and IP address. Export logs for internal audits or regulatory requests. Essential for ISO trajectories and privacy audits.

  • Immutable log of all user actions
  • Filter by user, action or time period
  • Export as CSV or via API for SIEM integration
app.theagencycrm.nl
A complete audit trail for every action

Built in

Everything included — no extra licences

Enterprise security is not an expensive add-on. Every feature is built into the platform as standard.

SSO & SAML

Connect your identity provider (Okta, Azure AD, Google Workspace) for seamless Single Sign-On and centralised user management.

Daily backups

Automatic nightly backups, retained for 30 days. Point-in-time recovery is available on the Scale plan for maximum data safety.

Two-factor authentication

Enforce 2FA across your entire organisation — via authenticator app or SMS. Admins set the policy, not individual users.

Data Processing Agreement

Download and sign a GDPR-compliant DPA directly from your account settings. No waiting times, no legal fees. Ready for any privacy audit.

99.9% uptime SLA

Built on redundant infrastructure with automatic failover. Statuspage.io gives real-time visibility into availability and incidents.

Dedicated security support

On the Scale plan you have a dedicated contact for security questions, penetration test results and incident response.

"The GDPR compliance checklist was the deciding factor. The data processing agreement was sorted in 10 minutes and the audit logs give us visibility we never had in our old CRM."
J

Joost van der Berg

Director & DPO · Proximo Consulting

Explore more features

Teams & permissions

Organise your team with roles and departments.

Learn more

Reporting

Live insight into revenue, pipeline and activity.

Learn more

Automation

Workflows that run while you do other things.

Learn more

Frequently asked questions about security

All data is stored exclusively on AWS servers in the EU (Amsterdam and Frankfurt). There is no transfer to servers outside the European Economic Area.

In the product

See it in action

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Beveiliging
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